Terms & Conditions

By accessing or using this website, you agree to these Terms & Conditions to the extent applicable to your use of the website.

If you do not agree with them, you should not use the website.

1. About Ranama

This website is operated by:

2. Purpose of This Website

The Ranama website provides general business information about Ranama, its current published capabilities, products, services, certifications, licences, operational information and related educational content.

The website is also used to receive:

• general enquiries
• commercial enquiries
• quotation requests
• product enquiries
• service enquiries
• other relevant business communications

The website is not an e-commerce platform.

A website enquiry or quotation request does not, by itself, create a binding commercial agreement.

3. General Website Information

Ranama takes reasonable care when preparing and maintaining information published on this website.

However, website information may change over time.

This may include:

• product specifications
• available product configurations
• service information
• certifications
• licences
• regulatory information
• technical information
• business information
• website features

Where current accuracy is important to a technical, regulatory, operational, purchasing or commercial decision, the relevant information should be confirmed directly with Ranama or the appropriate authoritative source before relying on it for that decision.

4. Product & Technical Information

Product descriptions, dimensions, capacities, materials, configurations, technical characteristics and other specifications published on the website are provided to help users understand Ranama’s current published product range.

A product characteristic or specification should not automatically be interpreted as confirmation that a product is suitable for every:

• material
• content
• application
• process
• storage condition
• transport condition
• operating environment

Final product selection and suitability should be considered against the actual requirement.

Where suitability matters, discuss the intended contents, use and relevant operating requirements with Ranama before ordering or using a product.

Disclaimer

See the Disclaimer for further information about product suitability and other website information limitations.

5. Service and Regulatory Information

Descriptions of Ranama’s services explain its current published capabilities at a general website level.

Actual service acceptance may depend on the specific requirement, applicable operational scope, current capability, location, technical information and other relevant circumstances.

Where a requirement involves Scheduled Waste or another regulated matter, website information does not replace the responsibilities imposed on the relevant generator, customer or other responsible party under applicable law.

Regulatory information should be checked against the current requirements of the relevant authority where current regulatory accuracy is material.

Disclaimer

Certifications & Licences

6. Enquiries & Quotation Requests

Submitting a Contact form, Request a Quote form, email, telephone enquiry or other website-generated enquiry does not itself create a binding agreement between you and Ranama.

Information submitted through the website allows Ranama to understand and assess the requirement.

Ranama may request additional information before it can determine whether a product, service or commercial requirement can be progressed.

A quotation request is a request for Ranama to review a commercial requirement.

It is not:

• an accepted order
• a confirmed booking
• a stock reservation
• a delivery commitment
• a guarantee of service availability
• a guarantee of product availability
• an agreed price
• a binding commercial contract

Any subsequent commercial arrangement is subject to the quotation, specifications, order documentation, agreement and other commercial terms applicable to the particular transaction.

7. Commercial Agreements Are Separate

These Terms & Conditions govern use of the website.

They are not intended to replace the terms applying to a specific commercial transaction between Ranama and a customer or other contracting party.

A commercial agreement arises only through the applicable commercial documentation and agreement between the relevant parties.

Transaction-specific documentation may include, where relevant:

• quotations
• accepted orders
• agreed specifications
• service scope
• commercial correspondence
• formal agreements
• other documentation applicable to the particular transaction

If transaction-specific terms agreed for a particular commercial arrangement conflict with these general website Terms & Conditions, the applicable transaction-specific commercial terms govern that transaction to the extent of the conflict.

8. No Online Checkout or Payment

The current Ranama website does not provide a public e-commerce checkout or online payment process.

Website product pages and quotation functions are enquiry tools.

They should not be interpreted as:

• an online shop
• automatic order acceptance
• automatic contract formation
• live inventory confirmation
• automatic pricing
• online payment acceptance

Commercial requirements are handled through the relevant Ranama enquiry and quotation process.

9. Acceptable Use of the Website

You may use the website for lawful purposes connected with obtaining information about Ranama, reviewing its published products and capabilities, contacting the company or making legitimate business enquiries.

You must not knowingly use the website in a way that:

• violates applicable law
• interferes with the normal operation or security of the website
• attempts to gain unauthorised access to website systems, accounts or infrastructure
• introduces malicious code or harmful material
• uses forms to transmit spam, fraudulent submissions or abusive content
• attempts to bypass implemented security or abuse-prevention controls
• impersonates another person or organisation in a misleading or unlawful manner
• uses website content in a way that infringes intellectual property or other legal rights

Ranama may take reasonable technical or administrative steps to protect the website against misuse, security threats, abusive traffic or fraudulent submissions.

10. Website Availability

Ranama may update, maintain, modify, suspend or remove website functionality or content from time to time.

While reasonable care is taken in operating the website, Ranama does not warrant that the website will always be:

• available without interruption
• free from every technical error
• free from every security risk
• compatible with every browser, device or third-party system

Website availability may also be affected by maintenance, hosting, infrastructure, network conditions, security events or circumstances outside Ranama’s reasonable control.

11. Intellectual Property

Unless otherwise stated, the Ranama name, logo, website copy, page structure, original graphics, photographs, product presentation and other proprietary website materials are owned by or used with permission by Ranama Resource Sdn. Bhd.

Website content may be viewed and used for normal personal or internal business-reference purposes.

Except where permitted by applicable law or authorised by the relevant rights holder, website materials should not be:

• reproduced
• republished
• distributed
• modified
• commercially exploited
• presented as belonging to another party

without appropriate permission.

Third-party trademarks, certification marks, regulator names, external documents and other third-party materials remain subject to the rights of their respective owners.

12. External Websites & Sources

The Ranama website may contain links to third-party websites or refer to external regulatory, technical or informational sources.

These links are provided where they may help users access relevant information.

Ranama does not control independently operated third-party websites and is not responsible for their:

• availability
• security
• content
• privacy practices
• terms
• future changes

Where current regulatory or technical information matters, users should review the current information published by the authoritative source directly.

13. Privacy & Personal Data

Personal data submitted through this website is handled in accordance with Ranama’s Privacy Policy and applicable personal data protection requirements.

Privacy Policy

The Privacy Policy explains matters including:

• personal data collected through the website
• purposes of processing
• recipient classes
• retention
• privacy rights
• cookies and website technologies where applicable
• cross-border processing where applicable
• privacy contact information

14. Website Information & Liability

Website information is intended to help users understand Ranama and its current published capabilities.

It should be used in that context.

Where current technical, commercial, operational or regulatory accuracy is important, the relevant information should be confirmed before a decision is made.

To the extent permitted by applicable law, Ranama does not warrant that the website will always be uninterrupted, error-free or free from every technical issue.

Nothing in these Terms & Conditions excludes or limits any liability, right or remedy that cannot lawfully be excluded or limited.

Disclaimer

More specific limitations relating to product suitability, regulatory information, Blog content and changing website information are explained in the Disclaimer.

15. Changes to the Website

Ranama may update, correct, replace or remove website content from time to time.

This may include changes to:

• products
• specifications
• services
• certifications
• licences
• Blog content
• business information
• website functions
• legal pages

A change to website information does not automatically amend a separately agreed commercial contract unless the applicable commercial documentation provides otherwise.

16. Changes to These Terms & Conditions

Ranama may update these Terms & Conditions when the website, business practices, legal requirements or relevant circumstances change.

The current version should be published on this page together with its actual last-updated date.

Continued use of the website after an updated version is published is subject to the version then in effect to the extent permitted by applicable law.

17. Severability

If any provision of these Terms & Conditions is found to be unlawful, invalid or unenforceable under applicable law, that provision should be treated as limited or removed to the extent necessary without affecting the remaining provisions, so far as legally possible.

18. No Waiver

If Ranama does not immediately exercise a right relating to these Terms & Conditions, that does not by itself mean that the right has been waived.

19. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of Malaysia.

Subject to any rights, remedies or jurisdictional requirements that cannot lawfully be excluded or altered, disputes arising from these Terms & Conditions or use of the website are subject to the jurisdiction of the courts of Malaysia.

20. Contact Ranama

For questions relating to these Terms & Conditions or the Ranama website, contact: